Fumana

Fumana is a comprehensive product that has been developed by Green Green for our current clients as well as new prospects identified on our marketing database (Numbe).

Fumana is marketed utilising cutting edge technology and systems specifically developed for Green Green. While SMS and Email will be primary channels, social networking platforms such as Facebook and Twitter along with various other marketing strategies.

Our bespoke applications allow our customers to interact fully with our online system. Our customers can sign up for the service by following the fully automated sales process and can interact further in a safe and secure environment by using their unique username and password. The client has full access to upgrade or cancel his/her subscription and all personal information and banking details can be changed at any time. We ensure that the debit order mandate is approved by the customer. The process is simple and completely user-friendly.

The client interaction process is further enhanced by the Fumana Customer Service team. The client can phone in and change his/her details in a secure voice recorded environment. We continually implement new communication methods to make the customer experience as efficient and accessible as possible. This includes making our system available via mobile and ensuring that all transactions containing customer data are secured.

Constant interaction with all stake holders will ensure that the Fumana team stays abreast of this new and fresh approach to selling combination financial products.

We, at Fumana, endeavour to always put the client first and undertake to continually adapt to the needs of an ever-changing market.